Shipping policy

Effective Date: 22/10/2024

Domestic Shipping

• Shipping Rates: We offer SF Express and Hong Kong Post for domestic orders within Hong Kong, free delivery over $500 purchase.
• Delivery Time: Orders typically ship within 2 business days. Delivery times may vary depending on your location.
• Tracking: You will receive a tracking number once your order has been shipped.

International Shipping

• Shipping Rates: We offer DHL, Fedex, UPS for international orders.
• Delivery Time: Order will be shipped within 2 business days, International delivery times may vary depending on your location and customs clearance procedures.
• Customs Duties: Customers are responsible for any customs duties or import taxes imposed by their country.

Free Shipping

We offer free shipping on orders over HKD $500 for Hong Kong orders, HKD $500 for international orders.

Order Tracking

You can track your order status using the tracking number provided in your shipping confirmation email.

Shipping Restrictions

We reserve the right to refuse service or cancel orders to certain locations or for certain products.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us within 7 days of receiving your order. We will investigate the matter and take appropriate action.

By placing an order with PopularChenpi 知名度陳皮坊, you agree to these Shipping Policies.